![]() ![]() ![]() Sometimes the battery lead does not make a good connection.Tap the pen against the tablet and see if the LED flashes. Verify that your positive connection is up, and the battery lead is making good contact with the battery. If it does not flash when the pen is tapped against the tablet, there are a few things you may want to try: Otherwise, the LED stays off except when you tap the pen against the tablet. If it does not flash, you may want to try a different USB port. Please verify that the green LED flashes once when you plug in the USB cable into your computer. Then the compatibility wizard will come up, follow the instruction on the compatibility wizard. Open the Program Compatibility Wizard by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Use an older program with this version of Windows. Another option is to try running the program in compatibility mode.One fix is to try setting the pc back to an older restore point Sometimes after an update the programs will cease to function correctly.Try running the program in Administrator Mode by right-clicking the application and selecting “Run As…” And Run as the administrator.The tablet programs/pen will not run correctly in Windows Vista/ 7 Make sure all windows updates are installed.Graphics programs can seize the mouse cursor and prevent it from moving across multiple screens.Dual Screen Issue (mouse cursor only stays on one screen) ![]()
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